General
1.1 Beauty Realm Private Limited, with its registered office at Ward No 2, Main Bazar Rd, near Basavana Gudi, Ilkal, Karnataka 587125, India (“Beauty Realm,” “we,” “us,” or “our”) operates the website and mobile or tablet applications www.zoracosmetic.com (referred to as “Zora Cosmetic,” “website,” or “app”). Zora Cosmetic facilitates the sale and purchase of various beauty and personal care products (“products”) to customers (“customers,” “users,” “you,” or “your”).
1.2 As a user, you can browse the products listed on the website and access services related to these products (“services”). Additionally, you may utilize our interactive services (“interactive services”) such as beauty suggestions and book beauty services provided by our beauty associates (“beauty services”). By using Zora Cosmetic, submitting personal information, and, in the case of a minor, submitting personal information by your parents or guardian, you agree to the terms of this privacy policy. You also consent to the collection, storage, possession, handling, sharing, disclosure, or transfer of your information in accordance with this privacy policy and agree to be governed by the laws of India, including data protection and privacy laws.
1.3 This privacy policy outlines Zora Cosmetic’s privacy practices regarding the collection, use, disclosure, processing, transfer, storage, and safeguarding of the information you provide through the website and the services offered.
1.4 Zora Cosmetic operates exclusively in India, and we do not offer any services or products outside of India. However, you may access or browse the website from outside India. Please note that data protection laws in the country you access the website from may differ from Indian laws. By visiting our website, providing your information, or availing our products/services, you expressly agree to be bound by this privacy policy, the Terms and Conditions, and all other policies listed on Zora Cosmetic. You also agree to be governed by the laws of India, including data protection and privacy laws. If you do not agree, please refrain from using or accessing our website.
1.5 This document is an electronic record and is governed by the provisions of the Information Technology Act, 2000, and applicable rules. It is an electronic record generated by a computer system and does not require any physical or digital signatures.
1.6 We request you to review this privacy policy. If you do not agree with any provisions of the terms or this privacy policy, we recommend that you do not use or access Zora Cosmetic.
Type of Information Collected
2.1 This privacy policy explains the type of information we collect from users, including the nature of sensitive personal data or information. It also outlines the purpose, means, and modes of using such information and how and to whom we disclose or transfer it. You may withdraw your consent for the collection and use of your information, including personal information or sensitive personal data or information. However, please note that withdrawing your consent may affect our ability to provide you with the corresponding services. Your decision to withdraw consent is prospective and will not affect the processing of personal information based on your previous consent.
2.2 We may collect various information from you, such as your name, mailing address, phone number, email address, and contact preferences. This information, when combined with other pieces of information, may reasonably allow your identification (“personal information”). Sensitive personal data or information will have the meaning as defined by applicable laws.
2.3 When using Zora Cosmetic, you may be asked to provide information at any time. We may share and use this information as stated in this privacy policy. Additionally, we may combine it with other information to improve our products, services, content, and advertising.
2.4 We also automatically collect certain information when you visit our website or use our services. This information may include your IP address, device type, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use this information to analyze trends, administer the website, track users’ movements, and gather demographic information for aggregate use. We may also collect location information with your consent, which allows us to provide you with location-based services.
2.5 We may collect information from third-party sources, including social media platforms, with your consent. This information may include your public profile information, contact details, and other data available through your social media privacy settings. We may use this information to enhance and personalize your experience on Zora Cosmetic.
Use of Information
3.1 We use the collected information for various purposes, including:
– Providing and improving our products and services.
– Processing and fulfilling your orders.
– Responding to your inquiries and providing customer support.
– Personalizing and enhancing your experience on Zora Cosmetic.
– Analyzing and understanding user preferences and trends.
– Communicating with you about promotions, offers, and updates.
– Conducting market research and analysis.
– Protecting the rights, property, and safety of Zora Cosmetic and our users.
– Complying with legal obligations.
3.2 We may use your email address to send you promotional emails, newsletters, and other marketing communications if you have provided your consent. You have the option to unsubscribe from these communications at any time by following the instructions provided in the email or contacting us directly.
Disclosure of Information
4.1 We may share your information with third parties under the following circumstances:
– Service Providers: We may share your information with trusted third-party service providers who help us operate and improve our website and services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.
– Business Partners: We may share your information with our business partners to offer joint promotions or co-branded products/services. These partners are obligated to use your information in accordance with this privacy policy.
– Legal Requirements: We may disclose your information if required by law, regulation, or legal process. We may also disclose information to enforce our rights, respond to claims or legal requests, or protect the rights, property, or safety of Zora Cosmetic, our users, or others.
– Aggregated or De-identified Information: We may share aggregated or de-identified information with third parties for various purposes, including analytics, research, and advertising.
4.2 We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
Data Security
5.1 We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please note that no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.
5.2 You are responsible for maintaining the confidentiality of your Zora Cosmetic account credentials. We recommend choosing a strong and unique password and not sharing your password with anyone.
5.3 In the event of a data breach that poses a significant risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with applicable laws.
Updates to the Privacy Policy
6.1 We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on Zora Cosmetic
or by other means of communication.
6.2 We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at [email protected].
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Grievance Redressal
14.1 In case, you have any questions, grievances or complaints about this privacy policy, or the Zora website, you may contact our grievance officer on the below-mentioned details:
Name: Rahul Saxena
Designation: Grievance Officer
Email Address:[email protected]
Phone : +91-9174247561
Governing Law
The terms of this privacy policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this privacy policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
Severability
16.1 Whenever possible, each section of this privacy policy shall be interpreted in a manner to be valid under applicable law. However, in the event any provision is held to be prohibited or invalid, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or other remaining provisions of this privacy policy